Privacy Policy

We know that you care about your Personal Data and how it is used, and we want you to trust that Rich Derma uses your Personal Data carefully. This Privacy Notice will help you understand what Personal Data we collect, why we collect it, and what we do with it. This Notice also constitutes a privacy policy for the purposes of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

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As you read this Notice, please keep in mind that it applies to all Rich Derma group entities (means Rich Derma and any company directly or indirectly owned and/or controlled by it). You will find more details in the “Whom Will It Be Shared With” section.

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Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email at info@richderma.in or submitting a request through the “Contact Us” form on our website.

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We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms such as Cookies, IP Addresses, and browsers, then please go to the Key Terms section first.

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You have the right to withdraw your Consent for uses of your Personal Data based on Consent provided by you. See what your rights are and how you can exercise them in the sections below.

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Who Is Collecting It?

Any Personal Data provided to or collected by and controlled by Rich Derma, the Data Fiduciary.

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This Privacy Notice applies to Personal Data collected by Rich Derma in connection with the services and products we offer. References to Rich Derma in this Notice mean Rich Derma or any company directly or indirectly owned and/or controlled by it.

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This Privacy Notice also applies to Rich Derma’s marketing content, including offers and advertisements for Rich Derma products and services, which we (or a service provider acting on our behalf) send to you on Third-Party websites, platforms and applications based on your site usage information. These Third-Party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.

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What Personal Data Is Being Collected?

You are not required to provide Rich Derma the Personal Data that we request, but if you choose not to do so, we may not be able to provide you with our products or services or respond effectively to your queries.

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We may collect Personal Data from:

• Personal Data you give us directly

• Personal Data we collect automatically

• Personal Data we collect from other sources

Ways in which we collect your Personal Data

1. Personal Data you give us directly

We collect data when you:

• Register on our website

• Purchase products

• Subscribe to newsletters

• Use AI-based skin analysis features

This may include:

• Name

• Email

• Phone number

• Address

• Gender

• Date of birth

• Health data (skin type, allergies)

• Financial confirmation data

We collect sensitive data only with your explicit consent.

2. Personal Data we collect automatically

We collect:

• IP address

• Device details

• Browser type

• Usage data

• Purchase behavior

• Session activity

3. Personal Data from other sources

We may collect data from:

• Advertising partners

• Analytics providers

• Social media platforms

When and why we collect “special categories of personal data”

We collect sensitive data like:

• Skin conditions

• Health-related data

• Facial analysis (if AI tools are used)

Only when:

• You provide consent

• It is required to improve your experience

How do we protect children’s privacy?

Rich Derma’s services are intended for adults.

If we discover that Personal Data of a child has been collected without guardian consent, we will delete it promptly.

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What Purpose Do We Use Your Data For?

We use your Personal Data to:

• Process orders

• Respond to queries

• Improve products and services

• Personalize recommendations

• Send marketing communications

• Prevent fraud

• Comply with legal obligations

We may also use automated systems for:

• Profiling

• Recommendations

• Advertising

Payment Information

We do not store your payment details such as:

• Card numbers

• UPI IDs

Payments are processed via third-party providers, and we only receive transaction confirmations.

How We Use Cookies

We use cookies to:

• Improve website performance

• Analyze traffic

• Personalize experience

You can disable cookies through browser settings.

Whom Will It Be Shared With?

We may share your Personal Data with:

1. Service Providers

• Hosting providers

• Payment processors

• Delivery services

2. Marketing Partners

• Advertising platforms

• Social media networks

3. Legal Authorities

• When required by law

• To prevent fraud

International Data Transfers

Your data may be transferred outside India with proper safeguards in place.

How Do We Protect Your Personal Data?

We implement:

• Encryption

• Access control

• Security monitoring

• Data anonymisation

How Long Do We Keep Your Personal Data For?

We retain data:

• As long as required for services

• For legal compliance

After that:

• Data is deleted or anonymized

What Are Your Rights?

You have the right to:

• Access your data

• Correct your data

• Delete your data

• Withdraw consent

• Object to marketing

• File complaints

To exercise your rights, contact:
📧 info@richderma.in

How Do You Contact Rich Derma?

If you have any query, grievance, or request regarding your Personal Data, you can reach out to us at:

📧 info@richderma.in

How Do We Keep This Notice Up To Date?

We may update this Privacy Notice periodically. Continued use of our services means acceptance of updates.

Additional Privacy Terms or Notices

Some campaigns or promotions may have additional privacy terms. We encourage you to review them before participating.

Last Updated

30 April 2026

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